Self Service is an app installed on all college-owned Apple computers. Self Service allows users to install college licensed software on their own without the need for a technician. It also allows users to perform various fixes on their computer, such as when their Keychain password falls out of sync with their computer password.
You can find Self Service in the Applications folder or using the Spotlight search. Log into Self Service using your network username and password.
Installation time will vary depending on the speed of your Internet connection and the network hardware on your Mac. Steps to Use Self Service. Launch the Self Service app in the Applications folder. Login to Information Technology Services using your CalStateLA ID (myuserID). Click Install for every application you want to install.
Keychain Fix
This fix will automatically reboot your computer upon completion. Please save any open documents and close any applications prior to running this fix. Please note that any saved passwords will be removed upon completion.
Self Service For Mac Login
- Log into the Self Service app using your network username and password.
- Find Fix Keychain in the Featured list or in the Fixes list.
- Click the Fix button under 'Fix Keychain.'
- Click the Fix button in the new window that comes up.
- Your computer will reboot after you click OK on the reboot warning.
- Once your computer has rebooted, you can login as usual and your Keychain password will be the same as your current network password.
Self Service For Mac
- Apr 24, 2020 Mac self service application is made for enterprises, wanting to empower their Mac users to self-resolve issues thereby reducing employee downtime and workload of IT Help Desk. It is an offline application installed on MAC machines with a searchable user interface for users to search and run solutions for commonly recurring issues.
- Using Self-Service. On a macOS computer, look for Self-Service in the Applications folder and double-click. In OS X 10.10 and up, a Spotlight search (as indicated by the red arrow in the illustration below) can find Self Service faster. Computers accessing the HST environment will see the Self Service icon as the UMN maroon logo as shown in the.
